Acceptance The Use Of www.aegeanbluecruise.com Terms and Conditions

Your access to and use of www.aegeanbluecruise.com is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

Our services are subject to these Terms and Conditions and any other requirements from time to time made available by us on the Website. At our sole discretion all the services and any accompanying persons. Verification and screening procedures may include, without limitation, checking the information and/or documents you provide against any list issued by any governmental or international authority prohibiting or limiting business activities or transactions with any persons. You may be required to provide us with certain personal and/or corporate information, including, but not limited to, charter and corporate documents, the company’s directors/shareholders/beneficial owners, your name, email, phone number, ID or other government-issued document, address and another information.

BOOKING & PAYMENT

All bookings are made and accepted subject to the terms set out in the Booking Conditions. When you confirm your booking in writing or online, you are required to secure that booking by making a payment for 50% of the total holiday cost. We do not accept your booking, and a contract does not exist between you and Aegean Blue Cruise until we receive the deposit and confirm your booking by email. Any payment of the deposit made by you is held by Aegean Blue Cruise on your behalf until we have confirmed your booking. 

When you make a booking an initial deposit of 50% of the total cost of the holiday is required, with the remaining balance of 50% due one month before travel.
The person who signs the booking form must be over 18 years of age and will be held responsible for everyone named on the booking and for keeping everyone informed of the details of the booking. You are requested to check the details of your confirmation and raise any queries with Aegean Blue Cruise immediately.

Should you make a booking less than one month before travel a full payment of the total cost of the trip will be due. Booking will not be confirmed before the full payment is received.

FULL PAYMENT

Full payment must be received by Aegean Blue Cruise within one month before the  travel date shown on your booking confirmation. Failure to pay within the time specified may result in your holiday being cancelled, in which case you will be liable to pay the cancellation charges set out beneath.

LATE BOOKINGS

Bookings made within one month of departure will require full payment.

GUARANTEE

Although we reserve the right to change prices at any time prior to booking, once your booking is made and the deposit is received, the cost of your holiday will not change, except where government actions such as VAT or currency increases apply.

CANCELLATIONS BY YOU

If you have to cancel your booking for any reason the following charges will apply:
2 months before departure 50% of your deposit will be returned

1 month before travel no deposit will be returned.

If you wish to cancel your holiday after it has commenced no refund will be made.
You must take out your own cancellation insurance to cover unexpected eventualities.

CANCELLATION BY US

Cancellation by us may be necessary in exceptional circumstances. We reserve the right to cancel your holiday without liability, responsibility or compensation where performance of the agreement is prevented by reason of force majeure, war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, adverse weather conditions, earthquakes or similar events beyond our control.

CHANGES BY YOU

Where practicable we will endeavour to accommodate any changes you may wish to make to any detail of your booking, but are not obliged to do so.

CHANGES BY US

As our promotional material is prepared ahead of the season, changes may be made to the information given. We agree to inform you before departure if any significant variation occurs.

INSURANCES

We request in your own interests that you take out appropriate travel insurance to cover your own travel, health and public liability risks in full. Please note that you are not covered for health insurance or medical coverage under our policies when on board Aegean Blue Cruise.
Please note that it is your sole responsibility to arrange any additional cover exceeding the amounts payable under our policy or to provide cover for additional areas of liability required by you. We are unable to accept any responsibility for any costs you or anyone in your party may incur as a result of failing to take out adequate insurance coverage.
The cost of insurance is not included in your holiday cost from Aegean Blue Cruise.

FLIGHTS/TRAVEL

Your holiday cost does not include the cost of your flights to Turkey, which are to be arranged by you. 

Should you require transfers from Bodrum Airport, this can be provided under additional costs and provided all your party is traveling together. Please let us know in advance f you require airport transfers and for how many people.

YOUR RESPONSIBILITIES

It is your responsibility to ensure that you and those for whom you are booking are in possession of valid passports & any other appropriate visas. You should also check that the name and initials on your flight tickets exactly match those on your passports. You may be required to pay a sum of money in your own currency to secure an entry visa into Turkey. You are responsible for the safe and reasonable behavior of your party while on board Aegean Blue Cruise.

SECURITY DEPOSIT

A security deposit of €500 must be paid upon arrival on the boat to the captain. This deposit will be returned at the end of the trip should no damages have been caused to the boat or any member of staff.

PRIVACY POLICY

Aegean Blue Cruise respects your privacy and is committed to protecting your personal data. Aegean Blue Cruise is a “data controller”, which means that we are responsible for deciding how we hold and use your personal data.

This privacy policy has been issued to you because you are a customer or prospective customer of Aegean Blue Cruise. The purpose of this privacy policy is to make you aware of how and why your personal data will be used, namely for the purposes of providing charter services by the Company for the chartering of vessels and further to advise how long your personal data will typically be retained for.

Definitions

Here are some key terms that are used in this privacy policy:

We, us, our: Aegean Blue Cruise (Turkish Trade Registration Number 001630)

Personal data: any information about an individual from which that person can be identified

Special category personal data: Personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership, genetic and biometric data, data concerning health, sex life or sexual orientation

Legislation: any reference to a statute or statutory provision is a reference to it as it is in force for the time being, taking account of any amendment, extension, or re-enactment and includes any subordinate legislation for the time being in force made under it

1. THE DATA WE COLLECT ABOUT YOU

We may collect, use, store and transfer different kinds of personal data about you in connection with the charter services we provide, which we have grouped together as follows:

· Initial Data: includes the information you have provided to us within your quotation request or enquiry

· Identity Data: includes first name, maiden name, last name, marital status, title, date of birth and gender together with the information required so that we may verify your data and place your booking, primarily your passport details

· Contact Data: includes billing address, email address and telephone numbers

· Financial Data: includes bank account and payment card details

· Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences

We may also collect store and use the following “special categories” of more sensitive personal information so as to inform the crew on the vessel of any health and safety requirements, subject to your health condition:

· Health: information about your health, including any medical conditions, health and sickness records, allergy information (including food allergies or intolerances) physical disability or specific physical needs for access and egress from the vessel

· Nationality

2. HOW IS YOUR PERSONAL DATA COLLECTED?

We collect personal data in relation to you from the following sources:

• You

• Your party member that is making a booking on your behalf

• Your bank or building society

• Where relevant, your doctor, medical and occupational health professionals

3. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

· Where we need to perform the contract we are about to enter into or have entered into with you

· To take steps at your request before entering into a contract

· Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests

· Where we need to comply with a legal or regulatory obligation

· Where you have given consent (you have the right to withdraw consent to marketing at any time by contacting us)

Purposes for which we will use your personal data

We have set out in the table below a description of all the ways we plan to use your personal data and our reasons for doing so

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we will not be able to perform the contract we have or are trying to enter into with you.

How do we use special category data

We will use your particularly sensitive personal information only in ways that are necessary for us to deal with your booking so as to ensure your safety aboard the vessel.

4. MARKETING

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:

Promotional offers from us

We may use your Identity and Contact Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.

Third-party marketing

We will not share your personal data with any third party for marketing purposes.

6. INTERNATIONAL TRANSFERS

Many of our external third parties are based outside Turkey so their processing of your personal data will involve a transfer of data outside Turkey.

Whenever we transfer your personal data out of Turkey, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the Secretary of State.

· Where we use certain service providers, we may use specific contracts approved for use in Turkey which give personal data the same protection.

Please contact us if you want further information.

7. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. DATA RETENTION

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes].
In some circumstances you can ask us to delete your data: see your legal rights below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

• Request the erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) if you want us to establish the data’s accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your data but we need to verify whether we have to override legitimate grounds to use it.

• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information that you initially provided consent for us to use or where we used the information to perform a contract with you.

• Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us at info@aegeanbluecruise.com

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. GLOSSARY

10.1 LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Complying with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

10.2 THIRD PARTIES

External Third Parties

· Service providers acting as processors based in the UK, EU and Turkey, who provide IT and system administration services.